Overview
The Department of Public Works routinely responds to investigate complaints of constant water pumped out to city streets causing ice conditions. The department routinely and immediately addresses these conditions.

In accordance with Section 281-1c of the City code, in instances where the DPW has to respond to icing or nuisance conditions associated with properties that discharge water onto City streets, the property owner will be assessed a fee of $25.00 per occurrence to correct a hazardous condition.

Contact
To report an icing condition contact the Bureau at (914) 235-4029 between the hours of 7:30-3:30pm.

We recommend you put formal complaints of this type in writing to the Commissioner of Public Works at the following address:

City of New Rochelle
Commissioner of Public Works
515 North Ave
New Rochelle, NY 10801