Tropical Storm IDA Recovery

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FEMA Relief is Available

Residents and businesses can apply for federal financial aid through FEMA to cover flood damage from the remnants of Hurricane Ida. Submit an application here  - Please make sure you are carefully documenting all damage in writing and with photographs, receipts, and other documentation. 

The deadline to apply for FEMA disaster assistance is Monday, Dec. 6.

FEMA Disaster Recovery Center at City Hall  

New Rochelle City Hall Annex, Room B1 | Sun. Nov. 28 - Tues. Nov. 30 | 10 a.m. to 6 p.m. | SBA reps will be on site as well 

SBA Business Recovery Center (BRC) - ONGOING

New Rochelle, NY, American Legion Post # 8 |112 North Ave. | Mon – Fri, 9 a.m. – 5 p.m. 

  • Disaster authorities recommend that you register for FEMA and SBA immediately. Other programs may open up in future, and registration provides you with access to future program information. 
  • If the adult(s) in the household are not eligible to file a FEMA claim because of citizenship status, an application can be filed if there is a minor child in the household who is a US citizen, with the adult as a co-applicant.
  • FEMA Center is open in Mamaroneck from 10AM to 6PM daily until further notice. To find a recovery center near you, visit DRC Locator (
  • All FEMA personnel and contractors who work with FEMA carry an official photo ID. A FEMA hat or shirt is not proof that someone represents the agency. In addition, legitimate representatives of FEMA and its contractors will be able to provide the first four digits of your nine-digit application number. If you believe you may be a victim of fraud or identity theft, report it to the New Rochelle Police Department. Learn more
  • If you disagree with a FEMA decision, you can appeal. Here are some tips.
  • Furnace damaged or destroyed? You may be eligible for additional assistance by filing an appeal. Learn more

FEMA Mobile Disaster Recovery Centers in Westchester and Rockland Counties

Ida Storm survivors may visit the mobile units and meet in person with FEMA staff and representatives of other federal and state agencies in Westchester and Rockland counties October 19-30. Help Repair 

Westchester County  (9 a.m. to 5 p.m.)

  • Greenburgh Public Library | 300 Tarrytown Road, Elmsford, NY 10523 | Tuesday, Oct. 19 – Thursday, Oct. 21 
  • Ossining Public Library | 53 Croton Ave., Ossining, NY 10562 | Saturday, Oct. 23 -- Tuesday, Oct. 26 (closed Sunday, Oct. 24)
  • Port Chester Village Hall  222 Grace Church St., Port Chester, NY 10573 | Thursday, Oct. 28 – Saturday, Oct. 30

Rockland County (9 a.m. to 5 p.m.)

  • Street Community Center | 31 Zukor Road, New City, NY 10956 | Tuesday, Oct. 19 – Thursday, Oct. 21
  • Ramapo Town Hall | 237 New York 59, Suffern, NY 10901 | Sunday, Oct. 24 -- Tuesday, Oct. 26
  • Spring Valley Town Hall | 200 N. Main St., Spring Valley, NY 10977 | Thursday, Oct. 28 - Saturday, Oct. 30

FEMA New York Recovery Update- October 18

  • FEMA has approved more than $100 million for individuals and families affected by Hurricane Ida in New York.
  • It may take up to 14 days for a FEMA inspector to contact an applicant for disaster assistance. FEMA uses many methods to verify losses including on-site inspections, geospatial inspection, and/or documentation. The inspector may reach the applicant by phone, text or email, and the phone number may come from an unfamiliar area code. Returning the inspector’s call, text or email promptly will help expedite the disaster assistance process. You can verify you have a pending inspection by calling the FEMA Helpline at 800-621-3362 or video relay service (VRS). You can also visit and select “Review Status.”
  • FEMA Individual Assistance can vary. Read more about approval or denial for assistance

City Updates - September 24, 2021

Help Available for SNAP Recipients to Replace Food Lost During Hurricane Ida

 Assistance is available to help Supplemental Nutrition Assistance Program (SNAP) recipients in New York City, Long Island and Westchester to replace food lost as a result of power outages and flooding caused by Hurricane Ida. Additionally, residents of those communities will be able to temporarily use their SNAP benefits to purchase hot and prepared foods.

 The replacement SNAP benefits are limited to all of New York City and to Nassau, Suffolk, and Westchester counties, the areas most severely impacted by the flash flooding on September 1 caused by heavy rains from the remnants of Hurricane Ida. 

SNAP recipients whose food has spoiled as a result of flooding, power outages or other damage caused by the storm can receive replacement benefits up to the amount of their August SNAP benefits, including the SNAP emergency allotment, an additional benefit that has ensured SNAP recipients continue to receive the maximum monthly benefit during the pandemic.

Information on how New Yorkers affected by Hurricane Ida can meet their basic needs, including how to apply for SNAP, public assistance and emergency assistance, can be found at:

  • City permits: The City will waive all electrical and plumbing permit fees for storm damage until Friday, November 5, 2021. Representatives from the Bureau of Buildings are continuing to visit impacted neighborhoods to evaluate conditions and provide information,
  • Visit the “Recycle Right” portal at for more information on how to dispose of all materials.

  • Download our info sheet here, available in English and Spanish.

  • Are you getting our robocalls? Subscribe now for phone/text/email updates

Recovery Resources

FEMA Relief Funds Resources

  • Fact Sheet Individual Assistance
  • Fact Sheet Public Assistance Private Nonprofit Houses of Worship
  • Hazard Mitigation Grant Program             
  • Si necesita ayuda en español, visita 
  • FEMA has approved Expanded Clean and Sanitize Assistance (CSA) for counties approved for Individual Assistance for Tropical Cyclone Ida: $300 one-time payment

    Per an August 13, 2021 amendment to the FEMA Individual Assistance Program and Policy Guide, FEMA may provide a limited amount of financial assistance to applicants with disaster-caused real property damage that did not render the home uninhabitable. Clean and Sanitize Assistance (CSA) is intended to ensure minimal damage to the home is addressed in order to prevent additional losses and potential health and safety concerns.

    Conditions of Eligibility In addition to meeting general conditions of IA eligibility, applicants must meet the following conditions in order to receive CSA:

    • The pre-disaster primary residence is located in an area designated for Individual Assistance. 
    • Based on a FEMA inspection, the applicant has disaster damage recorded or, for renters, noted clean-up actions are needed or have been taken. 
    • The damage is not covered by the applicant’s insurance. 
    • FEMA determines the applicant’s disaster-damaged primary residence is safe to occupy. 
    • Limitations and Exclusions
      • CSA is limited to $300 per eligible household.
      • CSA will be awarded as a one-time payment.
  • Phone Number for questions:
    There are no actions needed on the Applicants part as those who meet the above eligibility criteria will be automatically enrolled. Applicants with questions can contact the FEMA Helpline at 1-800-621-3362 or TTY 1-800-462-7585 from 7 a.m. to 1 a.m. ET, 7 days a week.
Fuller Center logo

Cleanup Assistance

The Fuller Center for Housing is assisting residents with cleanups. If you need assistance, text Jim Killoran at 914-406-3357 or email To support the Fuller Center’s capacity as either a volunteer or financially, go to, call 914-636-8335, or drop off contractor bags, bleach, tools, gloves, masks and food to Fuller’s office at 659 Main Street in New Rochelle.